# WorkOS: Elevated Webhook Latency

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-05-12 17:59 UTC · Resolved: 2026-05-12 18:41 UTC · Duration: 41 min
- Updates: 4
- [Vendor status page: https://stspg.io/d9yzcrlymh66](https://stspg.io/d9yzcrlymh66)
- [Company: WorkOS](https://rewindex.com/company/workos.md)

## Summary

WorkOS reported major webhook delivery delays starting 2026-05-12 17:59 UTC, resolved at 2026-05-12 18:41 UTC after 41 min. The team identified the issue and implemented mitigations; webhook delivery was recovering by 18:21 UTC. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-05-12 17:59 UTC: We are seeing delays delivering webhooks. Our team is currently investigating.
- **identified** 2026-05-12 18:04 UTC: Our team has identified the issue and is implementing mitigations.
- **monitoring** 2026-05-12 18:21 UTC: Our team is seeing webhook delivery recover and we are continuing to monitor the situation.
- **resolved** 2026-05-12 18:41 UTC: This has been resolved.

## Rewindex changes for this incident

- 2026-05-12 17:59 UTC: [Major incident: Elevated Webhook Latency](https://rewindex.com/change/ice327d044acb8a.md)


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Canonical: https://rewindex.com/company/workos/incidents/b0xz1xqcs2c1 · Markdown: https://rewindex.com/company/workos/incidents/b0xz1xqcs2c1.md · JSON: https://rewindex.com/api/v1/companies/workos/incidents/b0xz1xqcs2c1 · Generated 2026-10-18T09:38:24.837Z