# WorkOS: Static asset delivery failures

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-09-02 16:39 UTC · Resolved: 2026-09-02 19:06 UTC · Duration: 2.5 h
- Updates: 3 · Affected components: AuthKit, Core Services - AuthKit
- [Vendor status page: https://stspg.io/fwys6yzs3dqg](https://stspg.io/fwys6yzs3dqg)
- [Company: WorkOS](https://rewindex.com/company/workos.md)

## Summary

WorkOS reported a major AuthKit and Core Services - AuthKit outage affecting static asset delivery to end users with strict network allowlists. It started at 2026-09-02 16:39 UTC and was resolved at 2026-09-02 19:06 UTC, lasting 2 h 26 min. WorkOS mitigated the issue and confirmed delivery rates had recovered. _(machine-written, sol)_
## Timeline of updates

- **identified** 2026-09-02 16:39 UTC: We have identified increased failures delivering static assets to end users with strict network allowlists. A fix is in progress.
- **monitoring** 2026-09-02 18:33 UTC: We have mitigated the issue and are continuing to monitor.
- **resolved** 2026-09-02 19:06 UTC: Static assets delivery rates have recovered.

## Rewindex changes for this incident

- 2026-09-02 16:39 UTC: [Major incident: Static asset delivery failures](https://rewindex.com/change/id30450753cae19.md)


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Canonical: https://rewindex.com/company/workos/incidents/6dj68f9h4k3h · Markdown: https://rewindex.com/company/workos/incidents/6dj68f9h4k3h.md · JSON: https://rewindex.com/api/v1/companies/workos/incidents/6dj68f9h4k3h · Generated 2026-10-18T11:31:13.518Z