# Wiz: We are experiencing an issue with Zendesk, our ticketing portal, that prevents new tickets from being opened

> Wiz status incident “We are experiencing an issue with Zendesk, our ticketing portal, that prevents new tickets from being opened” on 2024-01-25: impact none (vendor’s label), 2.7 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/wiz/incidents/tp742tp6q536
Last updated: 2024-01-25T15:26:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-01-25 12:42 UTC · Resolved: 2024-01-25 15:26 UTC · Duration: 2.7 h
- Updates: 1
- [Vendor status page: https://status.wiz.io/incidents/tp742tp6q536](https://status.wiz.io/incidents/tp742tp6q536)
- [Company: Wiz](https://rewindex.com/company/wiz.md)

## Timeline of updates

- **resolved** 2024-01-25 15:26 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Wiz, started 2024-01-25 12:42 UTC, resolved after 2.7 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/wiz/incidents/tp742tp6q536
- Citation: Wiz, “We are experiencing an issue with Zendesk, our ticketing portal, that prevents new tickets from being opened” (2024-01-25 12:42 UTC). Archived by Rewindex: https://rewindex.com/company/wiz/incidents/tp742tp6q536 (CC BY 4.0).
- Markdown link: `[Wiz: We are experiencing an issue with Zendesk, our ticketing portal, that prevents new tickets from being opened (2024-01-25)](https://rewindex.com/company/wiz/incidents/tp742tp6q536)`


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Canonical: https://rewindex.com/company/wiz/incidents/tp742tp6q536 · Markdown: https://rewindex.com/company/wiz/incidents/tp742tp6q536.md · JSON: https://rewindex.com/api/v1/companies/wiz/incidents/tp742tp6q536 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:56:50.431Z