# Wix: RESOLVED: Some users may experience delays when contacting Customer Care

> Wix status incident “RESOLVED: Some users may experience delays when contacting Customer Care” on 2025-11-20: impact none (vendor’s label), 5.0 h, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/wix/incidents/c7k99fv749bp
Last updated: 2025-11-20T08:32:10Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-11-20 03:33 UTC · Resolved: 2025-11-20 08:32 UTC · Duration: 5.0 h
- Updates: 3 · Affected components: Customer Care - Help Center, Help Center
- [Vendor status page: https://stspg.io/12c73ptl52dn](https://stspg.io/12c73ptl52dn)
- [Company: Wix](https://rewindex.com/company/wix.md)

## Timeline of updates

- **investigating** 2025-11-20 03:33 UTC: We’re working on a solution, try again later.
- **investigating** 2025-11-20 08:30 UTC: We are continuing to investigate this issue.
- **resolved** 2025-11-20 08:32 UTC: The incident has been resolved.

## Cite this

Status incident (vendor impact label: none) posted by Wix, started 2025-11-20 03:33 UTC, resolved after 5.0 h, 3 update(s).

- Canonical URL: https://rewindex.com/company/wix/incidents/c7k99fv749bp
- Citation: Wix, “RESOLVED: Some users may experience delays when contacting Customer Care” (2025-11-20 03:33 UTC). Archived by Rewindex: https://rewindex.com/company/wix/incidents/c7k99fv749bp (CC BY 4.0).
- Markdown link: `[Wix: RESOLVED: Some users may experience delays when contacting Customer Care (2025-11-20)](https://rewindex.com/company/wix/incidents/c7k99fv749bp)`


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Canonical: https://rewindex.com/company/wix/incidents/c7k99fv749bp · Markdown: https://rewindex.com/company/wix/incidents/c7k99fv749bp.md · JSON: https://rewindex.com/api/v1/companies/wix/incidents/c7k99fv749bp · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:27:37.312Z