# Wix: RESOLVED: We are experiencing issues with our Customer Support Call Center. Chats are currently closed and longer wait times are expected.

> Wix status incident “RESOLVED: We are experiencing issues with our Customer Support Call Center. Chats are currently closed and longer wait times are expected.” on 2025-01-19: impact minor (vendor’s label), 1.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/wix/incidents/30zvfy84s3dz
Last updated: 2025-01-19T20:03:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-01-19 18:29 UTC · Resolved: 2025-01-19 20:03 UTC · Duration: 1.6 h
- Updates: 1
- [Vendor status page: https://status.wix.com/incidents/30zvfy84s3dz](https://status.wix.com/incidents/30zvfy84s3dz)
- [Company: Wix](https://rewindex.com/company/wix.md)

## Timeline of updates

- **resolved** 2025-01-19 20:03 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Wix, started 2025-01-19 18:29 UTC, resolved after 1.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/wix/incidents/30zvfy84s3dz
- Citation: Wix, “RESOLVED: We are experiencing issues with our Customer Support Call Center. Chats are currently closed and longer wait times are expected.” (2025-01-19 18:29 UTC). Archived by Rewindex: https://rewindex.com/company/wix/incidents/30zvfy84s3dz (CC BY 4.0).
- Markdown link: `[Wix: RESOLVED: We are experiencing issues with our Customer Support Call Center. Chats are currently closed and longer wait times are expected. (2025-01-19)](https://rewindex.com/company/wix/incidents/30zvfy84s3dz)`


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Canonical: https://rewindex.com/company/wix/incidents/30zvfy84s3dz · Markdown: https://rewindex.com/company/wix/incidents/30zvfy84s3dz.md · JSON: https://rewindex.com/api/v1/companies/wix/incidents/30zvfy84s3dz · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:07:59.048Z