# Wix in September 2024: incidents, uptime and changes > Wix in September 2024: 11 incidents on its status page (10 major or critical), 97.75% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Wix’s status, pricing and policy pages. Canonical: https://rewindex.com/company/wix/2024/09 Last updated: 2024-10-01T00:00:00Z - Incidents posted: 11 (major/critical: 10) · Maintenance: 0 - By vendor impact label: critical 3, major 7, minor 1 - Uptime (vendor-reported): 97.75% free of major/critical incidents, 97.68% free of any incident; outage time 16 h 11 min, incident time 16 h 42 min - Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0 - Previous month: [August 2024](https://rewindex.com/company/wix/2024/08.md) · Next: [October 2024](https://rewindex.com/company/wix/2024/10.md) · [All months](https://rewindex.com/company/wix/reports.md) · [Wix](https://rewindex.com/company/wix.md) _Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._ ## Major and critical incidents | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [RESOLVED: Issues with Wix Automations, Email Marketing, and email deliverability for multiple services](https://rewindex.com/company/wix/incidents/y52dg72pf9m7.md) | critical | 2024-09-06 12:13 UTC | 2024-09-06 18:47 UTC | 6.6 h | resolved | | [Resolved: We're investigating issues with processing credit card payments](https://rewindex.com/company/wix/incidents/8nncbtmn08py.md) | critical | 2024-09-14 10:00 UTC | 2024-09-14 10:00 UTC | 0 min | resolved | | [RESOLVED: Wix Support: Call Center and Chats are experiencing issues.](https://rewindex.com/company/wix/incidents/ccghxwjyd86n.md) | critical | 2024-09-16 14:53 UTC | 2024-09-16 15:09 UTC | 16 min | resolved | | [RESOLVED: Call Center Support Unavailable - Please Use Chat for Support](https://rewindex.com/company/wix/incidents/djyn3rk8qfr3.md) | major | 2024-09-04 15:12 UTC | 2024-09-04 18:10 UTC | 3.0 h | resolved | | [RESOLVED: Wix Support: Call Center is experiencing issues. Please use the chat option at this time.](https://rewindex.com/company/wix/incidents/swpll7xvst5g.md) | major | 2024-09-06 14:49 UTC | 2024-09-06 16:10 UTC | 1.4 h | resolved | | [RESOLVED: Wix Support: Call Center is experiencing issues. Please use the chat option at this time.](https://rewindex.com/company/wix/incidents/v1b0chq3cm8j.md) | major | 2024-09-09 20:30 UTC | 2024-09-09 22:19 UTC | 1.8 h | resolved | | [RESOLVED: Wix Support: Call Center is experiencing issues. Please use the chat option at this time.](https://rewindex.com/company/wix/incidents/8kdx5cgsjzx1.md) | major | 2024-09-10 12:21 UTC | 2024-09-10 14:10 UTC | 1.8 h | resolved | | [Resolved: Issues with loading Wix mobile apps](https://rewindex.com/company/wix/incidents/5h8z3cr7q0qd.md) | major | 2024-09-11 18:24 UTC | 2024-09-11 20:14 UTC | 1.8 h | resolved | | [Resolved: Wix Payments experiencing downtime](https://rewindex.com/company/wix/incidents/9psvgdgnjt3h.md) | major | 2024-09-16 14:58 UTC | 2024-09-16 15:08 UTC | 10 min | resolved | | [RESOLVED: Issues with uploading media.](https://rewindex.com/company/wix/incidents/2m6lty406j3q.md) | major | 2024-09-18 21:34 UTC | 2024-09-18 22:29 UTC | 55 min | resolved | ## All incidents | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [RESOLVED: Call Center Support Unavailable - Please Use Chat for Support](https://rewindex.com/company/wix/incidents/djyn3rk8qfr3.md) | major | 2024-09-04 15:12 UTC | 2024-09-04 18:10 UTC | 3.0 h | resolved | | [RESOLVED: Issues with Wix Automations, Email Marketing, and email deliverability for multiple services](https://rewindex.com/company/wix/incidents/y52dg72pf9m7.md) | critical | 2024-09-06 12:13 UTC | 2024-09-06 18:47 UTC | 6.6 h | resolved | | [RESOLVED: Wix Support: Call Center is experiencing issues. Please use the chat option at this time.](https://rewindex.com/company/wix/incidents/swpll7xvst5g.md) | major | 2024-09-06 14:49 UTC | 2024-09-06 16:10 UTC | 1.4 h | resolved | | [RESOLVED: Wix Support: Call Center is experiencing issues. Please use the chat option at this time.](https://rewindex.com/company/wix/incidents/v1b0chq3cm8j.md) | major | 2024-09-09 20:30 UTC | 2024-09-09 22:19 UTC | 1.8 h | resolved | | [RESOLVED: Wix Support: Call Center is experiencing issues. Please use the chat option at this time.](https://rewindex.com/company/wix/incidents/8kdx5cgsjzx1.md) | major | 2024-09-10 12:21 UTC | 2024-09-10 14:10 UTC | 1.8 h | resolved | | [RESOLVED: Multiple Issues with Wix Services](https://rewindex.com/company/wix/incidents/z74gqvl44kpc.md) | minor | 2024-09-11 09:43 UTC | 2024-09-11 10:14 UTC | 31 min | resolved | | [Resolved: Issues with loading Wix mobile apps](https://rewindex.com/company/wix/incidents/5h8z3cr7q0qd.md) | major | 2024-09-11 18:24 UTC | 2024-09-11 20:14 UTC | 1.8 h | resolved | | [Resolved: We're investigating issues with processing credit card payments](https://rewindex.com/company/wix/incidents/8nncbtmn08py.md) | critical | 2024-09-14 10:00 UTC | 2024-09-14 10:00 UTC | 0 min | resolved | | [RESOLVED: Wix Support: Call Center and Chats are experiencing issues.](https://rewindex.com/company/wix/incidents/ccghxwjyd86n.md) | critical | 2024-09-16 14:53 UTC | 2024-09-16 15:09 UTC | 16 min | resolved | | [Resolved: Wix Payments experiencing downtime](https://rewindex.com/company/wix/incidents/9psvgdgnjt3h.md) | major | 2024-09-16 14:58 UTC | 2024-09-16 15:08 UTC | 10 min | resolved | | [RESOLVED: Issues with uploading media.](https://rewindex.com/company/wix/incidents/2m6lty406j3q.md) | major | 2024-09-18 21:34 UTC | 2024-09-18 22:29 UTC | 55 min | resolved | ## Cite this Wix posted 11 status incidents in September 2024 (10 major or critical); 0 price changes and 0 notable page changes observed. - Canonical URL: https://rewindex.com/company/wix/2024/09 - Citation: Wix, “Wix in September 2024” (2024-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/wix/2024/09 (CC BY 4.0). - Markdown link: `[Wix: Wix in September 2024 (2024-09-01)](https://rewindex.com/company/wix/2024/09)` --- Canonical: https://rewindex.com/company/wix/2024/09 · Markdown: https://rewindex.com/company/wix/2024/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:17:03.685Z