# Wise: Issue with receiving SMS or WhatsApp messages from Wise

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-08-18 01:52 UTC · Resolved: 2023-08-18 01:52 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.wise.com/incidents/y2wlfs4sbcfr](https://status.wise.com/incidents/y2wlfs4sbcfr)
- [Company: Wise](https://rewindex.com/company/wise.md)

## Timeline of updates

- **resolved** 2023-08-18 01:52 UTC: Between 00:00-00:45 UTC, we experienced an issue where some customers were not able to receive SMS or WhatsApp messages from Wise. As a result, impacted customers were unable to log in and approve actions on their account. This issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/wise/incidents/y2wlfs4sbcfr · Markdown: https://rewindex.com/company/wise/incidents/y2wlfs4sbcfr.md · JSON: https://rewindex.com/api/v1/companies/wise/incidents/y2wlfs4sbcfr · Generated 2026-10-20T00:03:23.739Z