# Wise: Issue with sending money

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-07-31 14:12 UTC · Resolved: 2025-07-31 15:06 UTC · Duration: 54 min
- Updates: 3 · Affected components: 💳 Debit Card, 💸 Payments, 📰 Website, 🔗 API, 💱 Account, 📱 Mobile App
- [Vendor status page: https://stspg.io/zwbdytv50xwc](https://stspg.io/zwbdytv50xwc)
- [Company: Wise](https://rewindex.com/company/wise.md)

## Timeline of updates

- **investigating** 2025-07-31 14:12 UTC: We are currently investigating the issue and taking actions to bring the system back up. We anticipate the system to recover in 30 minutes to 1 hour. This impacts Wise Platform partners too.
- **identified** 2025-07-31 14:37 UTC: You should now be able send money as normal however customers may experience some delays to payments. We are working on restoring our usual speeds.
- **resolved** 2025-07-31 15:06 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/wise/incidents/rynvgdy422tj · Markdown: https://rewindex.com/company/wise/incidents/rynvgdy422tj.md · JSON: https://rewindex.com/api/v1/companies/wise/incidents/rynvgdy422tj · Generated 2026-10-19T22:29:05.440Z
