# Wise: Service disruption

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-01 12:26 UTC · Resolved: 2026-09-01 12:43 UTC · Duration: 17 min
- Updates: 2 · Affected components: 💳 Debit Card, 💸 Payments, 🔗 API
- [Vendor status page: https://stspg.io/9zsk6xj3qtj4](https://stspg.io/9zsk6xj3qtj4)
- [Company: Wise](https://rewindex.com/company/wise.md)

## Timeline of updates

- **investigating** 2026-09-01 12:26 UTC: We're aware of a technical issue affecting our platform. As a result, some customers will see receive an error message when setting up a payment or using their Wise card. Our team is already working on a fix. This issue also impacts Wise Platform customers.
- **resolved** 2026-09-01 12:43 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/wise/incidents/g5365sg2lmq6 · Markdown: https://rewindex.com/company/wise/incidents/g5365sg2lmq6.md · JSON: https://rewindex.com/api/v1/companies/wise/incidents/g5365sg2lmq6 · Generated 2026-10-19T22:29:12.294Z