# Wise: Delayed transfers

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-09-26 15:44 UTC · Resolved: 2025-09-26 17:32 UTC · Duration: 1.8 h
- Updates: 4 · Affected components: 💸 Payments, 📰 Website, 🔗 API, 📱 Mobile App
- [Vendor status page: https://stspg.io/dwdfcj28czb1](https://stspg.io/dwdfcj28czb1)
- [Company: Wise](https://rewindex.com/company/wise.md)

## Timeline of updates

- **identified** 2025-09-26 15:44 UTC: We are aware of an incident that is causing delayed transfers and intermittent issues with payins and accessing the Wise account homepage. This issue is impacting all customers including Wise Platform. We are investigating this incident and working to fix it as soon as possible.
- **identified** 2025-09-26 15:45 UTC: We are aware of an incident that is causing delayed transfers and intermittent issues with payins and accessing the Wise account homepage. This issue is impacting all customers including Wise Platform. We are investigating this incident and working to fix it as soon as possible.
- **monitoring** 2025-09-26 16:48 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-09-26 17:32 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-09-26 15:44 UTC: [Major incident: Delayed transfers](https://rewindex.com/change/i66d72f385ef6fa.md)


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Canonical: https://rewindex.com/company/wise/incidents/fl7r36dd6vf6 · Markdown: https://rewindex.com/company/wise/incidents/fl7r36dd6vf6.md · JSON: https://rewindex.com/api/v1/companies/wise/incidents/fl7r36dd6vf6 · Generated 2026-10-19T21:07:54.720Z
