# Wise: Issue with Wise service

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-05-27 16:23 UTC · Resolved: 2025-05-27 16:57 UTC · Duration: 33 min
- Updates: 3 · Affected components: 💳 Debit Card, 💸 Payments, 📰 Website, 🔗 API, 💱 Account, 📱 Mobile App
- [Vendor status page: https://stspg.io/p5f5p0q4yf58](https://stspg.io/p5f5p0q4yf58)
- [Company: Wise](https://rewindex.com/company/wise.md)

## Timeline of updates

- **investigating** 2025-05-27 16:23 UTC: We are aware of an incident affecting our services for cards, registration and transfers for all customers. We are investigating this incident and working to fix this as soon as possible.
- **monitoring** 2025-05-27 16:39 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-05-27 16:57 UTC: This incident has been resolved. All services are now operational.

## Rewindex changes for this incident

- 2025-05-27 16:23 UTC: [Major incident: Issue with Wise service](https://rewindex.com/change/i467ebbad68f42a.md)


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Canonical: https://rewindex.com/company/wise/incidents/fcz0gvy40m67 · Markdown: https://rewindex.com/company/wise/incidents/fcz0gvy40m67.md · JSON: https://rewindex.com/api/v1/companies/wise/incidents/fcz0gvy40m67 · Generated 2026-10-19T21:07:56.420Z