# Wise: Issue with sending money where transfers are delayed

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-01-27 07:03 UTC · Resolved: 2026-01-27 08:20 UTC · Duration: 1.3 h
- Updates: 4 · Affected components: 💳 Debit Card, 💸 Payments, 📰 Website, 🔗 API, 💱 Account, 📱 Mobile App
- [Vendor status page: https://stspg.io/ztx732lqy7w8](https://stspg.io/ztx732lqy7w8)
- [Company: Wise](https://rewindex.com/company/wise.md)

## Timeline of updates

- **investigating** 2026-01-27 07:03 UTC: We are currently investigating an issue that has caused a delays in transfers where payouts are delayed. This also impacts our Wise Platform customers too. Our teams are working on a fix.
- **identified** 2026-01-27 07:23 UTC: Our team has deployed a fix and transfer payouts are being processed again. There may still be some minor delays as we continue to clear the backlog.
- **monitoring** 2026-01-27 08:11 UTC: A fix has been implemented, affected transfers and payouts are almost back to normal.
- **resolved** 2026-01-27 08:20 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/wise/incidents/d8ckyrzb3fll · Markdown: https://rewindex.com/company/wise/incidents/d8ckyrzb3fll.md · JSON: https://rewindex.com/api/v1/companies/wise/incidents/d8ckyrzb3fll · Generated 2026-10-19T21:07:54.697Z
