# Wise: Service partially unavailable

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-03-19 09:49 UTC · Resolved: 2026-03-19 10:54 UTC · Duration: 1.1 h
- Updates: 5 · Affected components: 💳 Debit Card, 💸 Payments, 🔗 API, 💱 Account
- [Vendor status page: https://stspg.io/ygmy6kkq4sgb](https://stspg.io/ygmy6kkq4sgb)
- [Company: Wise](https://rewindex.com/company/wise.md)

## Timeline of updates

- **investigating** 2026-03-19 09:49 UTC: We are currently investigating this issue.
- **investigating** 2026-03-19 09:58 UTC: We are continuing to investigate this issue.
- **identified** 2026-03-19 10:15 UTC: We are currently experiencing a technical issue. As a result, users may experience issues when sending or receiving transfers, or using their debit card. This also affects Wise Platform partners. Our team is working on a fix, and we will continue to provide status updates here.
- **monitoring** 2026-03-19 10:44 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-03-19 10:54 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-03-19 09:49 UTC: [Major incident: Service partially unavailable](https://rewindex.com/change/ie1b7dc9e78ffa1.md)


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Canonical: https://rewindex.com/company/wise/incidents/6ns9d88dgnwq · Markdown: https://rewindex.com/company/wise/incidents/6ns9d88dgnwq.md · JSON: https://rewindex.com/api/v1/companies/wise/incidents/6ns9d88dgnwq · Generated 2026-10-19T21:08:11.465Z