# Windsurf: Website login and pages load issue

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-12-04 22:31 UTC · Resolved: 2025-12-05 01:26 UTC · Duration: 2.9 h
- Updates: 3
- [Vendor status page: https://stspg.io/x3491r6fgy1t](https://stspg.io/x3491r6fgy1t)
- [Company: Windsurf](https://rewindex.com/company/windsurf.md)

## Summary

Windsurf reported a major website login and page-loading outage from 2025-12-04 22:31 UTC to 2025-12-05 01:26 UTC, lasting 2 h 55 min. A fix was implemented at 12-04 23:29 UTC, followed by monitoring; the incident was resolved. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-12-04 22:31 UTC: We are currently investigating this issue.
- **monitoring** 2025-12-04 23:29 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-12-05 01:26 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-12-04 22:31 UTC: [Major incident: Website login and pages load issue](https://rewindex.com/change/ib8bee8f37ddfa4.md)


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Canonical: https://rewindex.com/company/windsurf/incidents/w07571v0n3rj · Markdown: https://rewindex.com/company/windsurf/incidents/w07571v0n3rj.md · JSON: https://rewindex.com/api/v1/companies/windsurf/incidents/w07571v0n3rj · Generated 2026-10-18T12:22:52.556Z