# Webflow: [RESOLVED] Reports of downtime on some hosted sites

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-10-02 14:39 UTC · Resolved: 2025-10-02 16:24 UTC · Duration: 1.8 h
- Updates: 4 · Affected components: Forms, Hosted Websites - Forms, Hosted Websites - Localization, Localize, Hosted Websites - SSL certificate provisioning, SSL certificate provisioning, Hosted Websites - Static pages, Site Pages, Hosted Websites - CMS pages, Hosted Websites - User Accounts, Hosted Websites - Site search, Site search, Ecommerce, Hosted Websites - Ecommerce
- [Vendor status page: https://stspg.io/dz5ydn35fbw1](https://stspg.io/dz5ydn35fbw1)
- [Company: Webflow](https://rewindex.com/company/webflow.md)

## Timeline of updates

- **investigating** 2025-10-02 14:39 UTC: We are currently investigating reports of some customers encountering 504 errors. Early indications suggest this may be related to an upstream provider. Our engineering team is working with urgency to confirm the cause and restore full functionality as quickly as possible. We’ll share another update within the next hour, or sooner if more information becomes available.
- **identified** 2025-10-02 15:11 UTC: We have identified that a very small number of sites are currently returning 504 errors due to an issue with an upstream provider. Our engineering team is actively working with the provider to address the problem. We’ll provide another update within the next hour, or sooner if new information becomes available.
- **monitoring** 2025-10-02 15:25 UTC: The issue affecting a small number of hosted sites has been mitigated, and impacted services are now stable. We are continuing to monitor closely alongside our upstream provider to ensure there is no further disruption. We’ll provide an update if anything changes.
- **resolved** 2025-10-02 16:24 UTC: This incident has been resolved. A small number of hosted sites were briefly affected due to an upstream provider issue, but services have remained stable following remediation. We’ll continue to monitor overall system health, and no further impact is expected. Thank you for your patience while we worked to restore full functionality.


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Canonical: https://rewindex.com/company/webflow/incidents/mtnnb69vq0f2 · Markdown: https://rewindex.com/company/webflow/incidents/mtnnb69vq0f2.md · JSON: https://rewindex.com/api/v1/companies/webflow/incidents/mtnnb69vq0f2 · Generated 2026-10-18T10:24:56.653Z