# Webex: Webex Hybrid Services: Users may notice sync delays with the Hybrid Calendar service

> Webex status incident “Webex Hybrid Services: Users may notice sync delays with the Hybrid Calendar service” on 2026-11-12: impact minor (vendor’s label), 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/webex/incidents/93b4c0e0decb11f19cd3c982759b2d06
Last updated: 2026-11-13T00:38:48Z

- Impact (vendor’s label): minor
- Status: identified · edited after publishing
- Started: 2026-11-12 19:02 UTC · Resolved: not resolved · Duration: ongoing
- Updates: 4 · Affected components: 47448f0046ae11e98e97197dc746beeb, f3a06f80e22111eea5d48b588b555552, 0908c840e22211ee8e81137cd248cb38, Calendar Service
- Vendor status page: n/a
- [Company: Webex](https://rewindex.com/company/webex.md)

## Timeline of updates

- **investigating** 2026-11-12 19:06 UTC _(edited after publishing)_: Engineering is investigating an issue affecting calendar synchronization between the Webex App and O365 through the Hybrid Calendar Service. Users may be unable to schedule, update, or cancel meetings using Webex. Newly created or updated meetings may not appear in the Webex App calendar, and the join button may not display on video devices for affected meetings. We are working to resolve the issue and will provide an update in one hour, or sooner if more information becomes available. We appreciate your patience while we address this service incident.
- **identified** 2026-11-12 19:26 UTC: Engineering has identified the cause of an issue impacting the Hybrid Calendar Service. We are working to resolve the issue and will provide an update in one hour, or sooner if more information becomes available. We appreciate your patience while we address this service incident.
- **identified** 2026-11-12 20:25 UTC: Engineering continues working to resolve the issue impacting the Hybrid Calendar Service. We will provide our next update within four hours, or sooner if more information becomes available. Thank you for your patience.
- **identified** 2026-11-13 00:32 UTC: We are seeing some signs of recovery in calendar synchronization between the Webex App and O365, though the issue remains ongoing. We continue to monitor the service and work toward full resolution. We will provide our next update within four hours, or sooner if more information becomes available.

## Rewindex changes for this incident

- 2026-11-12 19:28 UTC: [Incident updated: Webex Hybrid Services: Users may notice sync delays with the Hybrid Calendar service](https://rewindex.com/change/r578a6335ec43e4.md)
- 2026-11-12 20:28 UTC: [Incident updated: Webex Hybrid Services: Users may notice sync delays with the Hybrid Calendar service](https://rewindex.com/change/r18214815437336.md)
- 2026-11-12 21:48 UTC: [Incident silently edited: Webex Hybrid Services: Users may notice sync delays with the Hybrid Calendar service](https://rewindex.com/change/rfa6638b322aac8.md)
- 2026-11-13 00:38 UTC: [Incident updated: Webex Hybrid Services: Users may notice sync delays with the Hybrid Calendar service](https://rewindex.com/change/rbe6aeeec8b6984.md)

## Cite this

Status incident (vendor impact label: minor) posted by Webex, started 2026-11-12 19:02 UTC, not resolved, 4 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/webex/incidents/93b4c0e0decb11f19cd3c982759b2d06
- Citation: Webex, “Webex Hybrid Services: Users may notice sync delays with the Hybrid Calendar service” (2026-11-12 19:02 UTC). Archived by Rewindex: https://rewindex.com/company/webex/incidents/93b4c0e0decb11f19cd3c982759b2d06 (CC BY 4.0).
- Markdown link: `[Webex: Webex Hybrid Services: Users may notice sync delays with the Hybrid Calendar service (2026-11-12)](https://rewindex.com/company/webex/incidents/93b4c0e0decb11f19cd3c982759b2d06)`


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Canonical: https://rewindex.com/company/webex/incidents/93b4c0e0decb11f19cd3c982759b2d06 · Markdown: https://rewindex.com/company/webex/incidents/93b4c0e0decb11f19cd3c982759b2d06.md · JSON: https://rewindex.com/api/v1/companies/webex/incidents/93b4c0e0decb11f19cd3c982759b2d06 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-13T02:18:37.146Z