# Wasabi: System Errors in US-EAST-1 and US-EAST-2 regions

- Impact (vendor’s label): minor
- Status: postmortem
- Started: 2025-06-26 18:01 UTC · Resolved: 2025-06-26 20:14 UTC · Duration: 2.2 h
- Updates: 4 · Affected components: US-East-2 (N. Virginia), US-East-1 (N. Virginia)
- [Vendor status page: https://stspg.io/j8tlsfhvdyyw](https://stspg.io/j8tlsfhvdyyw)
- [Company: Wasabi](https://rewindex.com/company/wasabi.md)

## Timeline of updates

- **investigating** 2025-06-26 18:01 UTC: We are currently investigating system errors in our US-EAST-1 and US-EAST-2 regions. Customers may experience elevated HTTP 5XX error responses when interacting with their Wasabi bucket(s). We will update this page as we have more information.
- **monitoring** 2025-06-26 19:24 UTC: We have identified and resolved the issue. All affected resources are back in service. We are currently monitoring the status.  If you see any error, please reach out to support@wasabi.com for assistance.
- **resolved** 2025-06-26 20:14 UTC: This incident has been resolved. Please reach out to support@wasabi.com for any further assistance.
- **postmortem** 2025-07-03 13:13 UTC: On 26 June 2025 from 18:30 UTC to 19:12 UTC, we experienced system errors in our   us-east-1 and us-east-2 regions due to an unplanned data center thermal event. Starting   at 18:30 UTC, our Operations team was notified of a spike in thermal temperature within   several  servers  within  the  data centers.  Due  to  the  increase  in  temperature,  multiple   storage pools shut down power to the enclosed drives to preserve drive health and data   integrity.  Due  to  the  powering  down  of  these  drives,  several  read  &  write  operations   resulted in HTTP 5XX errors. Upon notification of this thermal event, Wasabi’s Operations Team worked with the data   center team to diagnose and correct the cooling issue and power cycled each impacted   server. Once each server was fully powered up, all services was restored. By 19:12 UTC,   all services were fully operational.


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Canonical: https://rewindex.com/company/wasabi/incidents/szlldltbvvmm · Markdown: https://rewindex.com/company/wasabi/incidents/szlldltbvvmm.md · JSON: https://rewindex.com/api/v1/companies/wasabi/incidents/szlldltbvvmm · Generated 2026-10-18T09:40:44.185Z