# Wasabi: WACM Utilization Data updates may be delayed

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-08-18 16:12 UTC · Resolved: 2025-08-20 15:52 UTC · Duration: 48 h
- Updates: 6 · Affected components: Wasabi Account Control Manager Console
- [Vendor status page: https://stspg.io/qtl1c1jy1txs](https://stspg.io/qtl1c1jy1txs)
- [Company: Wasabi](https://rewindex.com/company/wasabi.md)

## Timeline of updates

- **identified** 2025-08-18 16:12 UTC: As a result of a recent database update, Wasabi’s data synchronization is currently delayed.  The system is being managed and monitored to ensure that the data synchronization finishes properly and is up-to-date. Please report any problems you encounter with the display of Account Utilization data in WACM to support@wasabi.com.
- **monitoring** 2025-08-18 20:08 UTC: The data synchronization job is currently running and is being monitored to ensure that the synchronization finishes properly and is up-to-date within the next 12 - 24 hours. We will update the status page as we get more information.
- **monitoring** 2025-08-19 12:31 UTC: Issues affecting the response time for WACM have been resolved. Data synchronization is in progress and utilization data should be complete this morning.
- **monitoring** 2025-08-19 12:37 UTC: We are continuing to monitor for any further issues.
- **monitoring** 2025-08-19 12:39 UTC: Issues affecting the response time for WACM have been resolved. Data synchronization is in progress and utilization data should be complete this morning.
- **resolved** 2025-08-20 15:52 UTC: The WACM Utilization Data updates issue has been resolved. Please contact support@wasabi.com if you continue to see any problem related to this incident.


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Canonical: https://rewindex.com/company/wasabi/incidents/g7yw2r5sqhmh · Markdown: https://rewindex.com/company/wasabi/incidents/g7yw2r5sqhmh.md · JSON: https://rewindex.com/api/v1/companies/wasabi/incidents/g7yw2r5sqhmh · Generated 2026-10-18T12:42:04.557Z