# Wasabi: System Errors in EU-CENTRAL-1 Region

- Impact (vendor’s label): minor
- Status: postmortem
- Started: 2025-04-04 10:01 UTC · Resolved: 2025-04-04 13:59 UTC · Duration: 4.0 h
- Updates: 5 · Affected components: EU-Central-1 (Amsterdam)
- [Vendor status page: https://stspg.io/f78h9whqx8zt](https://stspg.io/f78h9whqx8zt)
- [Company: Wasabi](https://rewindex.com/company/wasabi.md)

## Timeline of updates

- **investigating** 2025-04-04 10:01 UTC: We are currently investigating system errors in our EU-CENTRAL-1 region. Our team is working to isolate the issue and provide a resolution.
- **investigating** 2025-04-04 10:05 UTC: We are continuing to investigate this issue.
- **monitoring** 2025-04-04 12:34 UTC: We have identified and resolved the issue. All affected resources are back in service. We are currently monitoring the status.  If you see any error, please reach out to support@wasabi.com for assistance.
- **resolved** 2025-04-04 13:59 UTC: This incident has been resolved.
- **postmortem** 2025-04-21 15:01 UTC: On 04 April 2025 from 06:20 UTC to 12:20 UTC, we experienced system errors in our eu-central-1 \\(Amsterdam\\) region. This issue affected the S3 service and impacted customer’s ability to read and write to/from their Wasabi buckets within the region. Starting at 05:11 UTC, our Operations Team was notified of a spike in internal system read operations in our eu-central-1 region across multiple storage zones. Approximately 1 hour and 9 minutes after this spike at 06:20 UTC, our storage sub-systems errored to read and write requests, impacting customers.   Wasabi’s Operations Team was able to identify a recent upgrade to our internal system as responsible for the spike in storage read operations, that eventually led to the storage system errors. Operations proceeded to rollback this upgrade to a previous stable release, which then restored operations on the storage system, leading to a restoration of service for customers. By 12:20 UTC, all S3 services in the eu-central-1 region were operational.


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Canonical: https://rewindex.com/company/wasabi/incidents/9k6jnr97sdgb · Markdown: https://rewindex.com/company/wasabi/incidents/9k6jnr97sdgb.md · JSON: https://rewindex.com/api/v1/companies/wasabi/incidents/9k6jnr97sdgb · Generated 2026-10-18T10:42:17.459Z