# Vonage: Media Connection Issue

> Vonage status incident “Media Connection Issue” on 2026-07-18: impact minor (vendor’s label), 33 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/zjq53hyk2wbr
Last updated: 2026-07-18T07:21:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-07-18 06:48 UTC · Resolved: 2026-07-18 07:21 UTC · Duration: 33 min
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/zjq53hyk2wbr](https://vonageapi.statuspage.io/incidents/zjq53hyk2wbr)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2026-07-18 07:21 UTC: Vonage services have been fully restored following today’s service Media Connection and session was in an unstable state in EU region from 2026-07-18 at 06:08:00 UTC to 2026-07-18 at 06:10:15 UTC.  Some customers may have experienced session and media connection failures during this period . If you have any questions, please contact \[api.support.vonage.com OR https://www.vonage.com/support/\]

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Vonage, started 2026-07-18 06:48 UTC, resolved after 33 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/zjq53hyk2wbr
- Citation: Vonage, “Media Connection Issue” (2026-07-18 06:48 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/zjq53hyk2wbr (CC BY 4.0).
- Markdown link: `[Vonage: Media Connection Issue (2026-07-18)](https://rewindex.com/company/vonage/incidents/zjq53hyk2wbr)`


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Canonical: https://rewindex.com/company/vonage/incidents/zjq53hyk2wbr · Markdown: https://rewindex.com/company/vonage/incidents/zjq53hyk2wbr.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/zjq53hyk2wbr · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:31:32.897Z