# Vonage: Video connectivity issue EU region

> Vonage status incident “Video connectivity issue EU region” on 2026-01-13: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/z282fj5gclfn
Last updated: 2026-01-13T19:15:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-01-13 19:15 UTC · Resolved: 2026-01-13 19:15 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/z282fj5gclfn](https://vonageapi.statuspage.io/incidents/z282fj5gclfn)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2026-01-13 19:15 UTC: We identified and resolved a connectivity issue that impacted the platform in the Europe region on 2026-01-13 between 18.29 UTC and 18.39 UTC. During the incident window, you may have experienced sporadic failures affecting Session Connection, Archiving, and Broadcasting requests, with API calls returning HTTP 500, 501, 502, or 503 errors. Retrying the operation would have likely succeeded in many cases. The issue has been resolved and services are operating normally. Please let support@api.vonage.com know if you continue to experience problems with this.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Vonage, started 2026-01-13 19:15 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/z282fj5gclfn
- Citation: Vonage, “Video connectivity issue EU region” (2026-01-13 19:15 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/z282fj5gclfn (CC BY 4.0).
- Markdown link: `[Vonage: Video connectivity issue EU region (2026-01-13)](https://rewindex.com/company/vonage/incidents/z282fj5gclfn)`


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Canonical: https://rewindex.com/company/vonage/incidents/z282fj5gclfn · Markdown: https://rewindex.com/company/vonage/incidents/z282fj5gclfn.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/z282fj5gclfn · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:49:06.151Z