# Vonage: Service Issue in Voice Platform

> Vonage status incident “Service Issue in Voice Platform” on 2024-08-18: impact minor (vendor’s label), 5.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/ynrstmxyn0gb
Last updated: 2024-08-18T12:18:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-08-18 07:05 UTC · Resolved: 2024-08-18 12:18 UTC · Duration: 5.2 h
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/ynrstmxyn0gb](https://vonageapi.statuspage.io/incidents/ynrstmxyn0gb)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2024-08-18 12:18 UTC: This incident has been resolved. The following services were impacted from \[18-08-2024 05:54\] UTC until \[18-08-2024 07:11\] UTC. Voice API: Some Customers may have experienced failures while modifying in-progress calls in the Singapore Region(api-ap-3.vonage.com). Calls that failed over to the APAC Sydney region (api-ap-4.vonage.com) were unaffected. All services have been restored. Please let support@api.vonage.com know if you continue to experience problems with this.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Vonage, started 2024-08-18 07:05 UTC, resolved after 5.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/ynrstmxyn0gb
- Citation: Vonage, “Service Issue in Voice Platform” (2024-08-18 07:05 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/ynrstmxyn0gb (CC BY 4.0).
- Markdown link: `[Vonage: Service Issue in Voice Platform (2024-08-18)](https://rewindex.com/company/vonage/incidents/ynrstmxyn0gb)`


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Canonical: https://rewindex.com/company/vonage/incidents/ynrstmxyn0gb · Markdown: https://rewindex.com/company/vonage/incidents/ynrstmxyn0gb.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/ynrstmxyn0gb · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:04:53.341Z