# Vonage: Service Issue in Platform - Messages API

> Vonage status incident “Service Issue in Platform - Messages API” on 2023-04-03: impact minor (vendor’s label), 21 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/yjb32mh7rgl8
Last updated: 2023-04-04T08:35:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-04-03 11:35 UTC · Resolved: 2023-04-04 08:35 UTC · Duration: 21 h
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/yjb32mh7rgl8](https://vonageapi.statuspage.io/incidents/yjb32mh7rgl8)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2023-04-04 08:35 UTC: The Messages API callbacks problem has been resolved. The following services were impacted from \[03-Apr-2023 01:00\] UTC until \[04-Apr-2023 01:00\] UTC. Message delivery through Messages API has not been impacted. All services have been restored. Please let support@api.vonage.com know if you continue to experience problems with this. A post-mortem will be published in the next few days.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Vonage, started 2023-04-03 11:35 UTC, resolved after 21 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/yjb32mh7rgl8
- Citation: Vonage, “Service Issue in Platform - Messages API” (2023-04-03 11:35 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/yjb32mh7rgl8 (CC BY 4.0).
- Markdown link: `[Vonage: Service Issue in Platform - Messages API (2023-04-03)](https://rewindex.com/company/vonage/incidents/yjb32mh7rgl8)`


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Canonical: https://rewindex.com/company/vonage/incidents/yjb32mh7rgl8 · Markdown: https://rewindex.com/company/vonage/incidents/yjb32mh7rgl8.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/yjb32mh7rgl8 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:18:16.129Z