# Vonage: UK SMS - Delivery Degradation affecting 3uk Network

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-10-13 08:48 UTC · Resolved: 2026-10-13 10:42 UTC · Duration: 1.9 h
- Updates: 3 · Affected components: Global Connectivity - SMS Europe, SMS Europe
- [Vendor status page: https://stspg.io/yntw0t75bwvk](https://stspg.io/yntw0t75bwvk)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **investigating** 2026-10-13 08:48 UTC: Please be informed that we are currently observing SMS delivery degradation towards 3uk Network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
- **monitoring** 2026-10-13 09:38 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-10-13 10:42 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/vonage/incidents/xvz7yqw3f2dk · Markdown: https://rewindex.com/company/vonage/incidents/xvz7yqw3f2dk.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/xvz7yqw3f2dk · Generated 2026-10-18T09:44:03.609Z