# Vonage: Service Issue in Platform

> Vonage status incident “Service Issue in Platform” on 2025-11-05: impact minor (vendor’s label), 16 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/xshcbjyyyt40
Last updated: 2025-11-06T08:17:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-11-05 16:40 UTC · Resolved: 2025-11-06 08:17 UTC · Duration: 16 h
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/xshcbjyyyt40](https://vonageapi.statuspage.io/incidents/xshcbjyyyt40)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2025-11-06 08:17 UTC: Vonage services are fully restored following the billing issue which impacted service for some Voice and SMS API customers. Thank you for your patience and understanding as we worked to restore services as quickly as possible.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Vonage, started 2025-11-05 16:40 UTC, resolved after 16 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/xshcbjyyyt40
- Citation: Vonage, “Service Issue in Platform” (2025-11-05 16:40 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/xshcbjyyyt40 (CC BY 4.0).
- Markdown link: `[Vonage: Service Issue in Platform (2025-11-05)](https://rewindex.com/company/vonage/incidents/xshcbjyyyt40)`


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Canonical: https://rewindex.com/company/vonage/incidents/xshcbjyyyt40 · Markdown: https://rewindex.com/company/vonage/incidents/xshcbjyyyt40.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/xshcbjyyyt40 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:06:24.315Z