# Vonage: Service Issue with Messages API platform: Viber

> Vonage status incident “Service Issue with Messages API platform: Viber” on 2023-12-22: impact minor (vendor’s label), 4.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/wzpqw48cwrb3
Last updated: 2023-12-22T14:05:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-12-22 09:49 UTC · Resolved: 2023-12-22 14:05 UTC · Duration: 4.3 h
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/wzpqw48cwrb3](https://vonageapi.statuspage.io/incidents/wzpqw48cwrb3)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2023-12-22 14:05 UTC: This incident has been resolved. The following services were impacted from \[22-12-2023 09:20\] UTC until \[22-12-2023 09:53\] UTC. Messages API: Viber Channel All other channels like WhatsApp and SMS were not impacted. All services have been restored. Please let support@api.vonage.com know if you continue to experience problems with this.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Vonage, started 2023-12-22 09:49 UTC, resolved after 4.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/wzpqw48cwrb3
- Citation: Vonage, “Service Issue with Messages API platform: Viber” (2023-12-22 09:49 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/wzpqw48cwrb3 (CC BY 4.0).
- Markdown link: `[Vonage: Service Issue with Messages API platform: Viber (2023-12-22)](https://rewindex.com/company/vonage/incidents/wzpqw48cwrb3)`


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Canonical: https://rewindex.com/company/vonage/incidents/wzpqw48cwrb3 · Markdown: https://rewindex.com/company/vonage/incidents/wzpqw48cwrb3.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/wzpqw48cwrb3 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:48:04.676Z