# Vonage: Service Issue in Platform

> Vonage status incident “Service Issue in Platform” on 2023-09-15: impact minor (vendor’s label), 3.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/v678t031sf0m
Last updated: 2023-09-15T12:48:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-09-15 09:39 UTC · Resolved: 2023-09-15 12:48 UTC · Duration: 3.1 h
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/v678t031sf0m](https://vonageapi.statuspage.io/incidents/v678t031sf0m)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2023-09-15 12:48 UTC: The issue with 10 DLC brand and campaign creation via customer portal has been resolved. The following services were impacted from 14-Sep-2023 01:00 UTC until 15-Sep-2023 10:54 UTC 10 DLC campaign and brand creation 10 DLC campaign and brand creation via API has not been impacted. More details about 10 DLC API can be found here: https://developer.vonage.com/en/api/10dlc All services have been restored. Please let support@api.vonage.com know if you continue to experience problems with this.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Vonage, started 2023-09-15 09:39 UTC, resolved after 3.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/v678t031sf0m
- Citation: Vonage, “Service Issue in Platform” (2023-09-15 09:39 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/v678t031sf0m (CC BY 4.0).
- Markdown link: `[Vonage: Service Issue in Platform (2023-09-15)](https://rewindex.com/company/vonage/incidents/v678t031sf0m)`


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Canonical: https://rewindex.com/company/vonage/incidents/v678t031sf0m · Markdown: https://rewindex.com/company/vonage/incidents/v678t031sf0m.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/v678t031sf0m · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:03:39.046Z