# Vonage: Pakistan SMS - Delivery degradation towards Jazz (Mobilink) Network

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-10-21 15:10 UTC · Resolved: 2026-10-21 18:53 UTC · Duration: 3.7 h
- Updates: 3 · Affected components: Global Connectivity - SMS APAC, SMS APAC
- [Vendor status page: https://stspg.io/m44s6gnxpz6h](https://stspg.io/m44s6gnxpz6h)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **investigating** 2026-10-21 15:10 UTC: We are observing SMS delivery degradation towards Jazz (Mobilink) network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
- **monitoring** 2026-10-21 17:53 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-10-21 18:53 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-10-21 18:03 UTC: [Incident updated: Pakistan SMS - Delivery degradation towards Jazz (Mobilink) Network](https://rewindex.com/change/r3eaed73d4e4409.md)
- 2026-10-21 19:03 UTC: [Incident updated: Pakistan SMS - Delivery degradation towards Jazz (Mobilink) Network](https://rewindex.com/change/rfab811eb0229a5.md)


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Canonical: https://rewindex.com/company/vonage/incidents/v19s88d0hsy6 · Markdown: https://rewindex.com/company/vonage/incidents/v19s88d0hsy6.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/v19s88d0hsy6 · Generated 2026-10-22T00:33:22.738Z