# Vonage: Bolivia SMS - Delivery degradation towards Entel Network

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-10-21 16:24 UTC · Resolved: 2026-10-21 18:59 UTC · Duration: 2.6 h
- Updates: 3 · Affected components: Global Connectivity - SMS Latin America, SMS Latin America
- [Vendor status page: https://stspg.io/p4dhd6rmglmj](https://stspg.io/p4dhd6rmglmj)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **investigating** 2026-10-21 16:24 UTC: Please be advised that we are observing message delivery degradation towards Entel Bolivia. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
- **monitoring** 2026-10-21 17:19 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-10-21 18:59 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-10-21 17:23 UTC: [Incident updated: Bolivia SMS - Delivery degradation towards Entel Network](https://rewindex.com/change/r82ac1f0f9efe4b.md)
- 2026-10-21 19:03 UTC: [Incident updated: Bolivia SMS - Delivery degradation towards Entel Network](https://rewindex.com/change/r4fb737e2a00f87.md)


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Canonical: https://rewindex.com/company/vonage/incidents/tt39lp0hf0sg · Markdown: https://rewindex.com/company/vonage/incidents/tt39lp0hf0sg.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/tt39lp0hf0sg · Generated 2026-10-22T00:41:34.039Z