# Vonage: Dominican Republic SMS - Delivery Degradation towards Claro network

> Vonage status incident “Dominican Republic SMS - Delivery Degradation towards Claro network” on 2026-11-06: impact minor (vendor’s label), 1.9 h, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/qyzm5hqfs9h4
Last updated: 2026-11-06T19:43:58Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-11-06 17:45 UTC · Resolved: 2026-11-06 19:38 UTC · Duration: 1.9 h
- Updates: 3 · Affected components: Global Connectivity - SMS Latin America, SMS Latin America
- [Vendor status page: https://vonageapi.statuspage.io/incidents/qyzm5hqfs9h4](https://vonageapi.statuspage.io/incidents/qyzm5hqfs9h4)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **investigating** 2026-11-06 17:45 UTC: We are currently observing SMS delivery degradation towards Claro network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
- **monitoring** 2026-11-06 19:11 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-11-06 19:38 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-11-06 19:14 UTC: [Incident updated: Dominican Republic SMS - Delivery Degradation towards Claro network](https://rewindex.com/change/raa855f5d0d5d05.md)
- 2026-11-06 19:43 UTC: [Incident updated: Dominican Republic SMS - Delivery Degradation towards Claro network](https://rewindex.com/change/r5c97b5119dc498.md)

## Cite this

Status incident (vendor impact label: minor) posted by Vonage, started 2026-11-06 17:45 UTC, resolved after 1.9 h, 3 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/vonage/incidents/qyzm5hqfs9h4
- Citation: Vonage, “Dominican Republic SMS - Delivery Degradation towards Claro network” (2026-11-06 17:45 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/qyzm5hqfs9h4 (CC BY 4.0).
- Markdown link: `[Vonage: Dominican Republic SMS - Delivery Degradation towards Claro network (2026-11-06)](https://rewindex.com/company/vonage/incidents/qyzm5hqfs9h4)`


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Canonical: https://rewindex.com/company/vonage/incidents/qyzm5hqfs9h4 · Markdown: https://rewindex.com/company/vonage/incidents/qyzm5hqfs9h4.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/qyzm5hqfs9h4 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-11T04:25:02.646Z