# Vonage: Service Issue in Platform affecting EU datacentre.

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-07-29 09:00 UTC · Resolved: 2025-07-29 11:27 UTC · Duration: 2.5 h
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/qpz4qf12yxff](https://vonageapi.statuspage.io/incidents/qpz4qf12yxff)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2025-07-29 11:27 UTC: We can confirm this problem has been resolved, and all services have been restored. The following services were impacted from \[29-07-2025 08:01\] UTC until \[29-07-2025 09:26\] UTC: API requests handled by our EU Region were being rejected with HTTP 403. Impacted Service- SMS API Voice API Messages API Please let support@api.vonage.com know if you continue to experience problems with this. A post-mortem will be published in the next few days.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/vonage/incidents/qpz4qf12yxff · Markdown: https://rewindex.com/company/vonage/incidents/qpz4qf12yxff.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/qpz4qf12yxff · Generated 2026-10-18T12:41:51.036Z