# Vonage: Video Insights-API performance degradation

> Vonage status incident “Video Insights-API performance degradation” on 2025-07-02: impact minor (vendor’s label), 1.7 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/qfg3k5wt5vs1
Last updated: 2025-07-02T10:51:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-07-02 09:07 UTC · Resolved: 2025-07-02 10:51 UTC · Duration: 1.7 h
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/qfg3k5wt5vs1](https://vonageapi.statuspage.io/incidents/qfg3k5wt5vs1)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2025-07-02 10:51 UTC: The performance degradation issue has been resolved. The Video Insights API and Video Analytics on the Unified API Dashboard and Account Portal are now functioning as expected. Data synchronization will continue throughout the day. The latest available data is from June 29th 2025. We apologize for all inconvenience caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Vonage, started 2025-07-02 09:07 UTC, resolved after 1.7 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/qfg3k5wt5vs1
- Citation: Vonage, “Video Insights-API performance degradation” (2025-07-02 09:07 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/qfg3k5wt5vs1 (CC BY 4.0).
- Markdown link: `[Vonage: Video Insights-API performance degradation (2025-07-02)](https://rewindex.com/company/vonage/incidents/qfg3k5wt5vs1)`


---
Canonical: https://rewindex.com/company/vonage/incidents/qfg3k5wt5vs1 · Markdown: https://rewindex.com/company/vonage/incidents/qfg3k5wt5vs1.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/qfg3k5wt5vs1 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T12:57:05.318Z