# Vonage: Philippines Voice - Degradation towards Globe network affecting long virtual numbers

> Vonage status incident “Philippines Voice - Degradation towards Globe network affecting long virtual numbers” on 2025-08-12: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/q0m0l3tflbv2
Last updated: 2025-08-12T03:32:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-08-12 03:32 UTC · Resolved: 2025-08-12 03:32 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/q0m0l3tflbv2](https://vonageapi.statuspage.io/incidents/q0m0l3tflbv2)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2025-08-12 03:32 UTC: Please be informed that there was service degradation for outbound calls from a subset of Philippines long virtual numbers to Globe network during 03:32 to 05:21 UTC on 12 Aug 2025. This has recovered. It was caused by a SIP trunk issue between our partner carrier and Globe network. Please contact support@api.vonage.com if you have any questions.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Vonage, started 2025-08-12 03:32 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/q0m0l3tflbv2
- Citation: Vonage, “Philippines Voice - Degradation towards Globe network affecting long virtual numbers” (2025-08-12 03:32 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/q0m0l3tflbv2 (CC BY 4.0).
- Markdown link: `[Vonage: Philippines Voice - Degradation towards Globe network affecting long virtual numbers (2025-08-12)](https://rewindex.com/company/vonage/incidents/q0m0l3tflbv2)`


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Canonical: https://rewindex.com/company/vonage/incidents/q0m0l3tflbv2 · Markdown: https://rewindex.com/company/vonage/incidents/q0m0l3tflbv2.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/q0m0l3tflbv2 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:16:51.421Z