# Vonage: France SMS - Delivery Degradation towards Bouygues Telecom

> Vonage status incident “France SMS - Delivery Degradation towards Bouygues Telecom” on 2026-11-10: impact minor (vendor’s label), 1.3 h, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/plz63v9qtcfg
Last updated: 2026-11-10T11:03:49Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-11-10 09:37 UTC · Resolved: 2026-11-10 10:56 UTC · Duration: 1.3 h
- Updates: 3 · Affected components: Global Connectivity - SMS Europe, SMS Europe
- [Vendor status page: https://vonageapi.statuspage.io/incidents/plz63v9qtcfg](https://vonageapi.statuspage.io/incidents/plz63v9qtcfg)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **investigating** 2026-11-10 09:37 UTC: We are currently observing SMS delivery degradation towards France Bouygues Telecom. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
- **monitoring** 2026-11-10 10:28 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-11-10 10:56 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-11-10 10:33 UTC: [Incident updated: France SMS - Delivery Degradation towards Bouygues Telecom](https://rewindex.com/change/rde7fb9d46283cf.md)
- 2026-11-10 11:03 UTC: [Incident updated: France SMS - Delivery Degradation towards Bouygues Telecom](https://rewindex.com/change/rd6158cd70ea21e.md)

## Cite this

Status incident (vendor impact label: minor) posted by Vonage, started 2026-11-10 09:37 UTC, resolved after 1.3 h, 3 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/vonage/incidents/plz63v9qtcfg
- Citation: Vonage, “France SMS - Delivery Degradation towards Bouygues Telecom” (2026-11-10 09:37 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/plz63v9qtcfg (CC BY 4.0).
- Markdown link: `[Vonage: France SMS - Delivery Degradation towards Bouygues Telecom (2026-11-10)](https://rewindex.com/company/vonage/incidents/plz63v9qtcfg)`


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Canonical: https://rewindex.com/company/vonage/incidents/plz63v9qtcfg · Markdown: https://rewindex.com/company/vonage/incidents/plz63v9qtcfg.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/plz63v9qtcfg · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-10T18:09:29.391Z