# Vonage: Video API server issue in APAC region

> Vonage status incident “Video API server issue in APAC region” on 2024-12-27: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/pbjz3vtlwr2g
Last updated: 2024-12-27T14:42:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-12-27 14:42 UTC · Resolved: 2024-12-27 14:42 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/pbjz3vtlwr2g](https://vonageapi.statuspage.io/incidents/pbjz3vtlwr2g)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2024-12-27 14:42 UTC: At 2024/12/27 12:24 UTC, a server that hosts our Enterprise Media and Session Connections failed in the Asia Pacific (Singapore) region. The impacted instance was removed from rotation immediately. Some customers may have experienced the disconnection of the session if impacted by the very few sessions that were affected. Any customer impact should be fully resolved at 2024/12/27 12:25 UTC.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Vonage, started 2024-12-27 14:42 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/pbjz3vtlwr2g
- Citation: Vonage, “Video API server issue in APAC region” (2024-12-27 14:42 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/pbjz3vtlwr2g (CC BY 4.0).
- Markdown link: `[Vonage: Video API server issue in APAC region (2024-12-27)](https://rewindex.com/company/vonage/incidents/pbjz3vtlwr2g)`


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Canonical: https://rewindex.com/company/vonage/incidents/pbjz3vtlwr2g · Markdown: https://rewindex.com/company/vonage/incidents/pbjz3vtlwr2g.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/pbjz3vtlwr2g · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:29:02.031Z