# Vonage: Service Issue in Platform

> Vonage status incident “Service Issue in Platform” on 2024-05-24: impact minor (vendor’s label), 6.7 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/nn4ljm2h6z22
Last updated: 2024-05-24T16:33:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-05-24 09:52 UTC · Resolved: 2024-05-24 16:33 UTC · Duration: 6.7 h
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/nn4ljm2h6z22](https://vonageapi.statuspage.io/incidents/nn4ljm2h6z22)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2024-05-24 16:33 UTC: The issue impacting SMS and voice services has been resolved. For SMS API, some customers may have experienced SMS MT delays and rejections. For voice API, customers may have experienced post dial delay in connecting the calls. The following list of services were impacted from 2024-05-24 09:24 UTC to 2024-05-24 09:37 UTC SMS API Voice API All services have been restored. Please let support@api.vonage.com know if you continue to experience problems with this.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Vonage, started 2024-05-24 09:52 UTC, resolved after 6.7 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/nn4ljm2h6z22
- Citation: Vonage, “Service Issue in Platform” (2024-05-24 09:52 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/nn4ljm2h6z22 (CC BY 4.0).
- Markdown link: `[Vonage: Service Issue in Platform (2024-05-24)](https://rewindex.com/company/vonage/incidents/nn4ljm2h6z22)`


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Canonical: https://rewindex.com/company/vonage/incidents/nn4ljm2h6z22 · Markdown: https://rewindex.com/company/vonage/incidents/nn4ljm2h6z22.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/nn4ljm2h6z22 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:23:36.428Z