# Vonage: Ghana SMS - Delivery Degradation towards MTN Network

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-23 17:41 UTC · Resolved: 2026-09-23 20:13 UTC · Duration: 2.5 h
- Updates: 3 · Affected components: Global Connectivity - SMS Middle East & Africa, SMS Middle East & Africa
- [Vendor status page: https://stspg.io/ndn17qgrm9yw](https://stspg.io/ndn17qgrm9yw)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **investigating** 2026-09-23 17:41 UTC: We are observing SMS delivery degradation towards Ghana MTN Network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
- **monitoring** 2026-09-23 19:26 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-09-23 20:13 UTC: This incident has been resolved.


---
Canonical: https://rewindex.com/company/vonage/incidents/nn3qhsmv8sl2 · Markdown: https://rewindex.com/company/vonage/incidents/nn3qhsmv8sl2.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/nn3qhsmv8sl2 · Generated 2026-10-18T09:52:45.522Z