# Vonage: Video and Voice Media Connection Issue

> Vonage status incident “Video and Voice Media Connection Issue” on 2025-05-03: impact minor (vendor’s label), 3 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/n2dq4w9rbpz5
Last updated: 2025-05-06T10:00:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-05-03 08:35 UTC · Resolved: 2025-05-06 10:00 UTC · Duration: 3 d
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/n2dq4w9rbpz5](https://vonageapi.statuspage.io/incidents/n2dq4w9rbpz5)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2025-05-06 10:00 UTC: Google has fixed the Chrome bug in version 137 and backported it to 136, which is currently rolling out. Users on older versions may still experience issues until the update reaches them. Our documentation has been updated with guidance. If you need further assistance, please contact support@api.vonage.com.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Vonage, started 2025-05-03 08:35 UTC, resolved after 3 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/n2dq4w9rbpz5
- Citation: Vonage, “Video and Voice Media Connection Issue” (2025-05-03 08:35 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/n2dq4w9rbpz5 (CC BY 4.0).
- Markdown link: `[Vonage: Video and Voice Media Connection Issue (2025-05-03)](https://rewindex.com/company/vonage/incidents/n2dq4w9rbpz5)`


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Canonical: https://rewindex.com/company/vonage/incidents/n2dq4w9rbpz5 · Markdown: https://rewindex.com/company/vonage/incidents/n2dq4w9rbpz5.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/n2dq4w9rbpz5 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:02:00.977Z