# Vonage: Italy Silent Authentication - Service degradation affecting Wind network

> Vonage status incident “Italy Silent Authentication - Service degradation affecting Wind network” on 2026-10-27: impact minor (vendor’s label), 3.4 h, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/n1jqpf3g9mdf
Last updated: 2026-10-27T20:24:03Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-10-27 16:50 UTC · Resolved: 2026-10-27 20:13 UTC · Duration: 3.4 h
- Updates: 3 · Affected components: Global Connectivity - Verify SilentAuth Europe, Verify SilentAuth Europe
- [Vendor status page: https://vonageapi.statuspage.io/incidents/n1jqpf3g9mdf](https://vonageapi.statuspage.io/incidents/n1jqpf3g9mdf)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **investigating** 2026-10-27 16:50 UTC: We are currently experiencing degradation of the Silent Authentication service, which is affecting Wind Italy Network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.
- **monitoring** 2026-10-27 19:11 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-10-27 20:13 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-10-27 19:44 UTC: [Incident updated: Italy Silent Authentication - Service degradation affecting Wind network](https://rewindex.com/change/re98e0ba7a1cd9e.md)
- 2026-10-27 20:24 UTC: [Incident updated: Italy Silent Authentication - Service degradation affecting Wind network](https://rewindex.com/change/r51f2ce8a8a9448.md)

## Cite this

Status incident (vendor impact label: minor) posted by Vonage, started 2026-10-27 16:50 UTC, resolved after 3.4 h, 3 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/vonage/incidents/n1jqpf3g9mdf
- Citation: Vonage, “Italy Silent Authentication - Service degradation affecting Wind network” (2026-10-27 16:50 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/n1jqpf3g9mdf (CC BY 4.0).
- Markdown link: `[Vonage: Italy Silent Authentication - Service degradation affecting Wind network (2026-10-27)](https://rewindex.com/company/vonage/incidents/n1jqpf3g9mdf)`


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Canonical: https://rewindex.com/company/vonage/incidents/n1jqpf3g9mdf · Markdown: https://rewindex.com/company/vonage/incidents/n1jqpf3g9mdf.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/n1jqpf3g9mdf · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:09:03.603Z