# Vonage: Service Issue in Voice Platform

> Vonage status incident “Service Issue in Voice Platform” on 2024-06-27: impact minor (vendor’s label), 3.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/mv4v94kh4h97
Last updated: 2024-06-27T15:59:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-06-27 12:54 UTC · Resolved: 2024-06-27 15:59 UTC · Duration: 3.1 h
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/mv4v94kh4h97](https://vonageapi.statuspage.io/incidents/mv4v94kh4h97)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2024-06-27 15:59 UTC: This issue has been resolved. The following services were impacted from \[27-07-2024 12:31\] UTC until \[27-07-2024 13:47\] UTC. Voice API: Missing callbacks for apse1, euw1 and euc1 regions for the customers using the voice transcription feature which is a part of the record action. All services have been restored. Please let support@api.vonage.com know if you continue to experience problems with this.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Vonage, started 2024-06-27 12:54 UTC, resolved after 3.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/mv4v94kh4h97
- Citation: Vonage, “Service Issue in Voice Platform” (2024-06-27 12:54 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/mv4v94kh4h97 (CC BY 4.0).
- Markdown link: `[Vonage: Service Issue in Voice Platform (2024-06-27)](https://rewindex.com/company/vonage/incidents/mv4v94kh4h97)`


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Canonical: https://rewindex.com/company/vonage/incidents/mv4v94kh4h97 · Markdown: https://rewindex.com/company/vonage/incidents/mv4v94kh4h97.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/mv4v94kh4h97 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:26:03.630Z