# Vonage: Service Issue in Platform

> Vonage status incident “Service Issue in Platform” on 2024-11-28: impact minor (vendor’s label), 1.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/mrlbsfv2mrhk
Last updated: 2024-11-28T11:03:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-11-28 09:47 UTC · Resolved: 2024-11-28 11:03 UTC · Duration: 1.3 h
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/mrlbsfv2mrhk](https://vonageapi.statuspage.io/incidents/mrlbsfv2mrhk)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2024-11-28 11:03 UTC: The issue with the Video Account Portal and Vonage API dashboard caused by a third-party degradation has been resolved. The services were impacted from \[28-11-2024 09:06 AM\] UTC until \[28-11-2024 10:14 AM\] UTC. The Video account portal and API dashboard are now fully accessible. We apologize for any inconvenience caused and appreciate your patience while we worked to resolve the issue. If you experience any further problems, please don't hesitate to reach out to us at support@api.vonage.com.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Vonage, started 2024-11-28 09:47 UTC, resolved after 1.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/mrlbsfv2mrhk
- Citation: Vonage, “Service Issue in Platform” (2024-11-28 09:47 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/mrlbsfv2mrhk (CC BY 4.0).
- Markdown link: `[Vonage: Service Issue in Platform (2024-11-28)](https://rewindex.com/company/vonage/incidents/mrlbsfv2mrhk)`


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Canonical: https://rewindex.com/company/vonage/incidents/mrlbsfv2mrhk · Markdown: https://rewindex.com/company/vonage/incidents/mrlbsfv2mrhk.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/mrlbsfv2mrhk · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:02:22.129Z