# Vonage: [SMS and Verify Service Incident] Service disruption for SMS and Verify channels

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-07-01 10:35 UTC · Resolved: 2023-07-01 15:40 UTC · Duration: 5.1 h
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/lqytmc40s5dq](https://vonageapi.statuspage.io/incidents/lqytmc40s5dq)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2023-07-01 15:40 UTC: The issue our platform experienced has been resolved. The list of services that were impacted has been confirmed as: SMS, SMPP, Messages API, Verify, Subaccount API, Numbers API The incident started at 10:10 UTC and the final service recovered was SMS at 12:20 UTC, with other services recovering much sooner. All services have been restored. Please let support@api.vonage.com know if you continue to experience problems with this. A post-mortem will be published in the next few days.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/vonage/incidents/lqytmc40s5dq · Markdown: https://rewindex.com/company/vonage/incidents/lqytmc40s5dq.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/lqytmc40s5dq · Generated 2026-10-18T09:46:18.098Z