# Vonage: Italy SMS - Delivery degradation towards Telekom Italia Network

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-10-12 09:24 UTC · Resolved: 2026-10-12 11:49 UTC · Duration: 2.4 h
- Updates: 3 · Affected components: Global Connectivity - SMS Europe, SMS Europe
- [Vendor status page: https://stspg.io/x243c23vlrhm](https://stspg.io/x243c23vlrhm)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **investigating** 2026-10-12 09:24 UTC: Please be advised that we are observing SMS delivery degradation towards Telekom Italia Network. We are working towards resolution of the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
- **monitoring** 2026-10-12 11:26 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-10-12 11:49 UTC: This incident has been resolved.


---
Canonical: https://rewindex.com/company/vonage/incidents/kf1zd49ld2lm · Markdown: https://rewindex.com/company/vonage/incidents/kf1zd49ld2lm.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/kf1zd49ld2lm · Generated 2026-10-18T12:23:29.003Z