# Vonage: Service Issue with Video API in China Data Center

> Vonage status incident “Service Issue with Video API in China Data Center” on 2023-01-18: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/kdq0vxhl3hjv
Last updated: 2023-01-18T20:22:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-01-18 20:22 UTC · Resolved: 2023-01-18 20:22 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/kdq0vxhl3hjv](https://vonageapi.statuspage.io/incidents/kdq0vxhl3hjv)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2023-01-18 20:22 UTC: Between 2023-01-17 20:10:00 UTC until 2023-01-18 19:55:00 UTC, there was an issue on our Video platform in our China datacenter. Users may have had issues establishing sessions due to an incorrect certificate. The issue is resolved and normal operations have resumed. Please see this article - https://api.support.vonage.com/hc/en-us/articles/360015693092-Nexmo-Incident-Handling - for an explanation of our approach to publishing incidents.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Vonage, started 2023-01-18 20:22 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/kdq0vxhl3hjv
- Citation: Vonage, “Service Issue with Video API in China Data Center” (2023-01-18 20:22 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/kdq0vxhl3hjv (CC BY 4.0).
- Markdown link: `[Vonage: Service Issue with Video API in China Data Center (2023-01-18)](https://rewindex.com/company/vonage/incidents/kdq0vxhl3hjv)`


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Canonical: https://rewindex.com/company/vonage/incidents/kdq0vxhl3hjv · Markdown: https://rewindex.com/company/vonage/incidents/kdq0vxhl3hjv.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/kdq0vxhl3hjv · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:26:01.709Z