# Vonage: Captions Issue

> Vonage status incident “Captions Issue” on 2024-01-12: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/gwhgvdzjtcsq
Last updated: 2024-01-12T23:51:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-01-12 23:51 UTC · Resolved: 2024-01-12 23:51 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/gwhgvdzjtcsq](https://vonageapi.statuspage.io/incidents/gwhgvdzjtcsq)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2024-01-12 23:51 UTC: At 9:59 UTC an instance restarted temporarily affecting captions usage in the US Eastern datacenter. Affected sessions may need to re-establish connectivity for captions to return. Please reach out to support if you have additional issues we can look into.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Vonage, started 2024-01-12 23:51 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/gwhgvdzjtcsq
- Citation: Vonage, “Captions Issue” (2024-01-12 23:51 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/gwhgvdzjtcsq (CC BY 4.0).
- Markdown link: `[Vonage: Captions Issue (2024-01-12)](https://rewindex.com/company/vonage/incidents/gwhgvdzjtcsq)`


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Canonical: https://rewindex.com/company/vonage/incidents/gwhgvdzjtcsq · Markdown: https://rewindex.com/company/vonage/incidents/gwhgvdzjtcsq.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/gwhgvdzjtcsq · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:22:17.904Z