# Vonage: Netherlands Silent Authentication - Service degradation affecting KPN network

> Vonage status incident “Netherlands Silent Authentication - Service degradation affecting KPN network” on 2026-10-30: impact minor (vendor’s label), 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/g4420pxwdhd4
Last updated: 2026-10-31T10:40:06Z

- Impact (vendor’s label): minor
- Status: investigating · edited after publishing
- Started: 2026-10-30 19:20 UTC · Resolved: not resolved · Duration: ongoing
- Updates: 2 · Affected components: Global Connectivity - Verify SilentAuth Europe, Verify SilentAuth Europe
- [Vendor status page: https://vonageapi.statuspage.io/incidents/g4420pxwdhd4](https://vonageapi.statuspage.io/incidents/g4420pxwdhd4)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **investigating** 2026-10-30 19:20 UTC: We are currently experiencing degradation of the Silent Authentication service, which is affecting KNP Netherlands Network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
- **investigating** 2026-10-31 00:19 UTC: We continue to work with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

## Rewindex changes for this incident

- 2026-10-31 00:23 UTC: [Incident updated: Netherlands Silent Authentication - Service degradation affecting KPN network](https://rewindex.com/change/rfce5ad968a3ace.md)


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Canonical: https://rewindex.com/company/vonage/incidents/g4420pxwdhd4 · Markdown: https://rewindex.com/company/vonage/incidents/g4420pxwdhd4.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/g4420pxwdhd4 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-10-31T10:40:06.518Z