# Vonage: Service Issue in Platform - Messages API

> Vonage status incident “Service Issue in Platform - Messages API” on 2023-04-10: impact minor (vendor’s label), 18 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/fm083435nj5q
Last updated: 2023-04-11T10:09:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-04-10 16:37 UTC · Resolved: 2023-04-11 10:09 UTC · Duration: 18 h
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/fm083435nj5q](https://vonageapi.statuspage.io/incidents/fm083435nj5q)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2023-04-11 10:09 UTC: This problem has been resolved. The following services were impacted: Messages API: customers may have experienced delayed or missing callbacks from 2023-04-10 16:10 UTC until 2023-04-10 22:10 UTC Verify API: customers may have experienced a minor increase in Verify request responses from 2023-04-10 16:10 UTC until 2023-04-10 20:54 UTC SMS API: customers may have experienced delayed outbound messages from 2023-04-10 15:40 UTC until 2023-04-10 18:40 UTC All services have been restored. Please let support@api.vonage.com know if you continue to experience problems with this.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Vonage, started 2023-04-10 16:37 UTC, resolved after 18 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/fm083435nj5q
- Citation: Vonage, “Service Issue in Platform - Messages API” (2023-04-10 16:37 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/fm083435nj5q (CC BY 4.0).
- Markdown link: `[Vonage: Service Issue in Platform - Messages API (2023-04-10)](https://rewindex.com/company/vonage/incidents/fm083435nj5q)`


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Canonical: https://rewindex.com/company/vonage/incidents/fm083435nj5q · Markdown: https://rewindex.com/company/vonage/incidents/fm083435nj5q.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/fm083435nj5q · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:08:42.511Z