# Vonage: Video Media Server issue in EU-West datacenter

> Vonage status incident “Video Media Server issue in EU-West datacenter” on 2024-01-18: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/f912dhnry9m2
Last updated: 2024-01-18T12:48:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-01-18 12:48 UTC · Resolved: 2024-01-18 12:48 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/f912dhnry9m2](https://vonageapi.statuspage.io/incidents/f912dhnry9m2)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2024-01-18 12:48 UTC: At 2024/01/18 02:48 UTC, a Standard environment media server node failed in EU-WEST datacenter. Sessions on the node would have been impacted. New sessions were routed away and there is no further impact. For any additional questions, please contact support at support@api.vonage.com

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Vonage, started 2024-01-18 12:48 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/f912dhnry9m2
- Citation: Vonage, “Video Media Server issue in EU-West datacenter” (2024-01-18 12:48 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/f912dhnry9m2 (CC BY 4.0).
- Markdown link: `[Vonage: Video Media Server issue in EU-West datacenter (2024-01-18)](https://rewindex.com/company/vonage/incidents/f912dhnry9m2)`


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Canonical: https://rewindex.com/company/vonage/incidents/f912dhnry9m2 · Markdown: https://rewindex.com/company/vonage/incidents/f912dhnry9m2.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/f912dhnry9m2 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:17:40.116Z