# Vonage: Taiwan SMS - Pre-Registered brands delivery degradation  towards all networks

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-16 20:10 UTC · Resolved: 2026-09-16 22:07 UTC · Duration: 1.9 h
- Updates: 3 · Affected components: Global Connectivity - SMS APAC, SMS APAC
- [Vendor status page: https://stspg.io/dchz6w50n45s](https://stspg.io/dchz6w50n45s)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **investigating** 2026-09-16 20:10 UTC: We are currently observing SMS delivery degradation for domestic pre-registered traffic towards the Taiwan Mobile network. We are working with our carrier partner to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
- **monitoring** 2026-09-16 21:05 UTC: Please note that message delivery was not impacted. Only missing delivery reports.  A fix has been implemented and we are monitoring the results.
- **resolved** 2026-09-16 22:07 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/vonage/incidents/dfshsjtw8xtg · Markdown: https://rewindex.com/company/vonage/incidents/dfshsjtw8xtg.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/dfshsjtw8xtg · Generated 2026-10-18T11:37:15.377Z