# Vonage: Taiwan SMS - Delivery degradation of Domestic Pre-Registered Brands

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-10-06 08:42 UTC · Resolved: 2026-10-06 13:21 UTC · Duration: 4.7 h
- Updates: 3 · Affected components: Global Connectivity - SMS APAC, SMS APAC
- [Vendor status page: https://stspg.io/0jwc8w60nz5g](https://stspg.io/0jwc8w60nz5g)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **investigating** 2026-10-06 08:42 UTC: Please be advised that we are observing SMS delivery degradation for domestic pre-registered brands towards Taiwan. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
- **monitoring** 2026-10-06 13:05 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-10-06 13:21 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/vonage/incidents/d6yh7995vd33 · Markdown: https://rewindex.com/company/vonage/incidents/d6yh7995vd33.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/d6yh7995vd33 · Generated 2026-10-18T11:42:45.321Z